Frequently Asked Questions

About POTUS Tracker

What is POTUS Tracker?

POTUS Tracker is a real-time tracking platform that monitors the President of the United States' location, schedule, signed legislation, and executive orders. My goal is to provide transparent, accurate information about presidential activities to the public.

How often is the information updated?

The site is automated to update presidential actions constantly. However, there are times when these actions are announced through non-official channels, in which case POTUS Tracker may not be the fastest to update.

Where does the data come from?

The data is sourced from official White House communications, Congress.gov for legislation information, and trusted news sources like Roll Call for schedule details. All information is verified before being published.

Why can't I see the latest social media posts?

POTUS Tracker is not affiliated with Truth Social. We maintain our own database of Truth Social posts and update it every 15 minutes. Free users can only see the latest 20, relevant posts as ranked by our proprietary algorithm. If you would like to see the latest posts, please visit the Truth Social website directly.

Features & Functionality

How do notifications work?

You can customize notifications for various events including presidential movements, signed legislation, executive orders, and more. Visit the Settings page to configure your notification preferences. Notifications are delivered through your web browser and can be enabled or disabled at any time. In order to recieve mobile notifications on an iPhone, you must add the POTUS Tracker website to your home screen.

What does the map show?

The interactive map displays the President's current and recent locations. You can use the time slider below the map to view historical movements within the past 128 hours. Each marker on the map represents a location that has been confirmed by the White House press pool.

How are the summaries generated?

To maintain unbiased and quick reporting, POTUS Tracker uses artificial intelligence to generate summaries of presidential actions. Legislative summaries are provided directly by Congress. POTUS Tracker Pro subscribers benefit from an advanced AI model that provides more detailed summaries. This automated approach helps ensure consistent and timely updates without editorial bias.

How does POTUS Tracker rank the relevance of social media posts?

POTUS Tracker uses a proprietary algorithm to rank the relevance of social media posts. The algorithm takes into account the content of the post. Specifically, it looks for mentions of legislation, notable figures, and other events that are important to the President's agenda.

Technical Support

Why isn't the site loading?

If the site isn't loading, try refreshing your browser. It is possible that the POTUS Tracker information server is experiencing issues or down for maintenance. If the problem persists, please contact me through the contact information below.

How can I report an issue or suggest a feature?

For technical issues, feature suggestions, or general feedback, please contact me via contact@potustracker.us. For business inquiries, please contact me via luke@lukewin.es.

I'd like a refund for my subscription. How do I do that?

If you'd like to refund a subscription, please send an email to contact@potustracker.us with the details of your purchase.

Terms of Service

Effective Date: February 25, 2025

1. Acceptance of Terms

By accessing or using POTUS Tracker, you agree to these Terms of Service. If you do not agree, do not use our services.

2. Use of Our Services

POTUS Tracker provides U.S. executive branch tracking and updates. You agree to use our services lawfully and not attempt to disrupt or interfere with them.

3. Accounts & Authentication

Users may sign in using Google Firebase Authentication.
You are responsible for maintaining the security of your account.
We reserve the right to suspend or terminate accounts for any misuse.

4. Subscription Payments & Refunds

Payments are processed through Stripe.
No refunds are offered except as required by law.

5. Limitation of Liability

POTUS Tracker is provided "as is" without warranties. We are not responsible for any inaccuracies, service disruptions, or losses incurred from using our service.

6. Changes to These Terms

We may update these Terms of Service at any time. Continued use of the site after changes means you accept the new terms.

7. Contact Information

For questions, email us at contact@potustracker.us.

Privacy Policy

Effective Date: February 25, 2025

POTUS Tracker ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services.

1. Information We Collect

We collect the following information when you use POTUS Tracker:

Google Analytics Data: We use Google Analytics to collect anonymized data about website traffic and user behavior.
Google Firebase Authentication: If you sign in, we use Firebase Authentication to manage your account. This service collects basic account information such as your email address.
Stripe Payments: If you subscribe to a paid plan, Stripe processes your payment details. We do not store credit card or payment information on our servers.
Notification Data: If you enable push notifications, we store your Web Push API key and endpoint alongside your notification settings.

2. How We Use Your Information

We use the collected information to:

Provide and improve our services
Authenticate users
Process payments for subscriptions
Manage and send push notifications
Monitor and analyze site traffic

3. Data Sharing & Third Parties

We do not sell your personal information. We do not share your personal data with third parties, except in the following cases:

Google Analytics: For anonymous site traffic analysis
Google Firebase Authentication: For user authentication
Stripe: For payment processing
Legal Compliance: If required by law

4. Account Deletion

You may request account deletion by emailing contact@potustracker.us. Upon verification, we will delete your account and associated data.

5. Data Security

We implement security measures to protect your data. However, no online service is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

POTUS Tracker is not intended for users under the age of 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after changes take effect constitutes acceptance of the new policy.

8. Contact Us

For privacy-related inquiries, email us at contact@potustracker.us.

9. GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have certain data protection rights under the GDPR:

Access: You can request copies of your personal data.
Rectification: You can request corrections to inaccurate data.
Erasure: You can request deletion of your personal data.
Restriction: You can request limiting how we process your data.
Data Portability: You can request a copy of your data in a machine-readable format.
Objection: You can object to our processing of your personal data.

To exercise these rights, please contact us at contact@potustracker.us. We will respond within 30 days.

10. CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights:

Right to Know: You can request what personal information we collect and how we use it.
Right to Delete: You can request deletion of your personal information.
Right to Opt-Out: You can opt-out of the sale of your personal information (note: we do not sell personal information).
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us at contact@potustracker.us. We will verify your identity before responding to your request.